Goes through 4 steps for user interviews (with good examples)
- Set clear goals
- Recruiting participants
- Choosing the location and setup
- Asking the right questions
More tips here
Get better data from user studies: 16 interviewing tips
One of my favorite parts of my job is interviewing a huge variety of people about their habits, needs, attitudes, and reactions to designs. I like the challenge of quickly getting strangers to talk freely and frankly about themselves, and to try figuring out new designs and products in front of me.