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Stay close to early adopters

Source

Key points

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Airbnb examples of staying close to early adopters
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If you can’t hear your customers you will fail
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Things often start really small
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Think about the whole experience
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If you build it they will not come
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Trough of sorrow (Zombie Land), there is no traction
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Talks to the challenge of no one willing to invest and having to persevere and sell cereal if you have to
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"Where is your market?" Go to your early adopters
If we made decisions based on spreadsheets and analysis we would have stopped
We launched 4 times, you just only know about the last one