Problem/Solution Interviews

Source

Lead by Listening First | Stanford eCorner

Adam Pisoni, founder and CEO of Abl Schools, wanted to better understand the problems within the education system before offering a solution. He interviewed industry experts and listened. Pisoni explains that startups need to start broad and be humble.

ecorner.stanford.edu

Lead by Listening First | Stanford eCorner

Key points

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Summary

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Don't think you know an industry that you don't

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Start by saying "I don't know..., can you help me?"

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Don't interrupt or present solutions

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Can take a long time, that is ok

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Great examples and differences between problem and solution interviews

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Keep going until the experts in the industry are correcting you less or not at all

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Approach it with humility