The Guild Library
The Guild Library
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User interviews 101

Source

Key points

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Goes through 4 steps for user interviews (with good examples)
  1. Set clear goals
  2. Recruiting participants
  3. Choosing the location and setup
  4. Asking the right questions

More tips here

Get better data from user studies: 16 interviewing tips

One of my favorite parts of my job is interviewing a huge variety of people about their habits, needs, attitudes, and reactions to designs. I like the challenge of quickly getting strangers to talk freely and frankly about themselves, and to try figuring out new designs and products in front of me.

library.gv.com

Get better data from user studies: 16 interviewing tips